Privacy Policy

Welcome to our website at www.nasihahofficial.com and thank you for your interest in our services.

We take the protection of your Personal Data very seriously and process your data in accordance with the UK`s Data Protection Act 2018 (“DPA”) and the General Data Protection Regulation (“GDPR”).

With the help of this Privacy Policy, we inform you about the processing of your Personal Data by us and the rights to which you are entitled.

The Data Controller

In accordance with the DPA and the GDPR, the person responsible for processing of Personal Data is:

Nasihah Official,
PO Box 18195
B91 9AW

If you have any questions or comments about our Cookie Policy or wish to exercise your rights, please contact us using info@nasihahofficial.com, or our Contact Form or WhatsApp us at +447368486498 write to us at the above address.

General Information

a) What is Personal Data?
Personal Data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address.

b) What is processing?
“Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

c) The Legal Bases for processing Personal Data
In accordance with the above-mentioned laws, we have to have at least one of the following legal bases to process your Personal Data:

• you have given your consent,
• the data is necessary for the fulfilment of a contract / pre-contractual measures,
• the data is necessary for the fulfilment of a legal obligation or
• the data is necessary to protect our legitimate interests, provided that your interests are not overridden.

d) Where is your data stored?
To provide our website, we use the services of Namecheap, Inc, who process all data to be processed in connection with the operation of our website on our behalf. The legal basis for the data processing is our legitimate interest in providing our website.

e) How long is your data stored?
We process and store your Personal Data only to achieve the respective processing purpose or for as long as a legal retention period exists (in particular the UK’s commercial and tax law for up to six years). Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

General Principles

a) Security
Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us.

You can recognise an encrypted connection if the address line of your browser contains a “https://” instead of a “http://” and has a lock symbol. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

We have also implemented numerous security measures (“technical and organisational measures”) to ensure the most complete protection of Personal Data processed through this website. Further, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion.

Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

b) Minors
Persons under the age of 16 should not transmit any Personal Data to us without the consent of their parents or legal guardians. We do not request Personal Data from minors and children and do not knowingly collect such data or pass it on to third parties.

c) Automated decision-making
Automated decision-making including profiling does not take place.

d) Do Not Sell
We do not sell your Personal Data.

e) Special Category Data
Unless specifically required and consent is obtained, for a particular service, we do not process Special Category Data.

f) Social Media
We are present on social media on the basis of our legitimate interest. If you contact us via social media platforms, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The legal basis for the use of the relevant social media platform is our legitimate interest, your consent or, in the case of a (pre) contractual relationship with us, the initiation of a contractual service, if any.

g) International Transfer
In the course of our website operation, we process data. In doing so, your Personal Data may be transferred to countries outside the UK or the EU. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers and take all reasonable technical and organisational measures to protect the Personal Data we transfer.

h) Sharing and Disclosure
We will not disclose or otherwise distribute your Personal Data to third parties unless this is a) necessary for the performance of our services, b) you have consented to the disclosure for example if you send someone a personal message along with an order, c) or if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or other legal proceedings; as required by law or regulation; if Nasihah Official (or a part of Nasihah Official) is sold to or merged with another company; or proceedings at home or abroad or to fulfil our legitimate interests.

Processing of Personal Data by us

a) Log files
Each time a user accesses our website and each time a file is retrieved, data about this process is temporarily processed in a log file. In detail, the following data is stored for each access/retrieval: a) Date and time of the retrieval (time stamp), as well as the IP address of the accessing device or server, b) request details and destination address (protocol version, HTTP method, referrer, User Agent string), c) name of the retrieved file and transferred data volume (requested URL incl. query string, sise in bytes) and d) Message as to whether the retrieval was successful (HTTP status code).

On the basis of our legitimate interest in a secure website, we store this data to protect against attacks for up to 7 days beyond the time of your visit. This data is analysed and required for legal and criminal prosecution in the event of attacks on communications technology. The data is deleted as soon as it is no longer required for the performance of tasks.

b) Cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. We may use temporary and permanent cookies and will explain this in our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

c) Contacting us
Personal Data is processed depending on the contact method. In addition to your name and e-mail address, IP address or telephone number, we usually collect the context of your message which may also include certain Personal Data. The Personal Data collected when contacting us is processed for the purpose of dealing with your request and the legal basis is your consent. The use of your IP address takes place exclusively in the context of law enforcement and security measures in compliance with our legal requirements.

We also offer to contact us via the messaging services of WhatsApp. If you contact us via WhatsApp we store and use the mobile phone number you use and – if provided – your first and last name in accordance with the provision of a contractual or pre-contractual measure to process and respond to your request.

d) Mailing List
Insofar you subscribe to our mailing list, you have given us your consent to store your name and email address for marketing and newsletter purposes. Doing so, we are entitled to contact you for these purposes via e-mail. These e-mails will be managed by us, or by our contracted service providers. Every directly addressed e-mail sent will include a means by which you may unsubscribe or opt out. You can of course also withdraw your consent at any time by contacting us.

e) When you use our services
If you have contracted us to provide a service, we process your data (if provided: Name, contact details (email address and telephone number), address, and all information required in the context of the performance of the services, exclusively for the purpose of processing and handling the contractual relationship. Accordingly, the data is processed on the basis of fulfilling our contractual obligations as well as to fulfil our legal obligations.

f) Administration, financial accounting, contact management
We process data within the scope of administrative tasks as well as organisation of our business, financial accounting, and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the context of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information mentioned in these processing activities. In this context, we disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors as well as other fee offices and payment service providers. Accordingly, the data is processed on the basis of fulfilling our contractual obligations as well as to fulfil our legal obligations.

Third-party services and content

We use content or service offers of third-party providers on the basis of our legitimate interests in order to integrate their content and services. This always requires that the third-party providers of this content are aware of your IP address, as without the IP address they would not be able to send the content to your browser. We use the following providers and would like to ask you to review their privacy policies, and which contain further information on the processing of Personal Data and so-called opt-out measures, if any.

• Fonts: Google Font API by Google LLC and Font Awesome by Fonticons Inc,
• Tag Management: Google Tag Manager and Google Site Tag by Google LLC,
• Analytics: Elfsight, LLC

Your Rights and Privileges

a) Privacy rights
Under the DPA and GDPR, you can exercise the following rights:
• Right to information
• Right to rectification
• Right to object to processing
• Right to deletion
• Right to data portability
• Right of objection
• Right to withdraw consent
• Right to complain to a supervisory authority
• Right not to be subject to a decision based solely on automated processing.

If you have any questions or if you wish to exercise any of your rights as a data subject, please contact us.

b) Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us.

c) Withdrawing your consent
You can revoke consents you have given at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

d) Access Request
In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we will tell you why.

e) Complaint to a supervisory authority
You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection. The supervisory authority in the UK is: The Information Commissioner`s Office (ICO) is located at Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK www.ico.org.uk

Changes

We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy or materially change our use of your Personal Data, we will revise the Privacy Policy accordingly. This Privacy Policy was last updated on Thursday, 09 February 2023.

Questions

If you have any questions or comments about our Privacy Policy or wish to exercise your rights, please contact us using info@nasihahofficial.com, or our Contact Form or WhatsApp us at +447368486498 write us to Nasihah Official, PO Box 18195 B91 9AW.